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☎ 813-833-7113  • Fax: 813-512-2488

Shipping Policy

SHIPPING, DELIVERY AND ACCEPTANCE:
Supplier shall deliver the goods and/or perform the services as specified in the applicable Purchase Order. Supplier shall package and ship all goods in accordance with such industry standards as may be applicable to ensure that the goods are received by Buyer in good condition compliance with the Purchase Order. The applicable Purchase Order number must appear on all shipping containers, packing lists, delivery tickets and bills of lading. Title and risk of loss shall pass to Buyer upon delivery at the destination nominated by the Buyer or upon final acceptance by Buyer whichever is later.

All Domestic shipping is completed through FedEx Ground service. Typical shipping times may vary, but an estimated shipping time is between 5-7 days. All Rigid products are custom made and as such are subject to production time constraints.

We ship to the contiguous U.S. states and territories only.

*** Please ensure that all your shipping information, including contact information, is correct, failure to ensure that the shipping address is correct will result in delivery to an incorrect address. ***

Return Policy

All returns are subject to ATS approval and will not be accepted without authorization code.

Please contact us at 813-833-7113 for assistance from a customer care representative during the following times:

Monday through Friday, 10 am to 6 pm EST.

Return shipping address:

AquaTerra Sports
10802 North Teegreen Road
Tampa, FL 33612